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4PSA announces a new product that simplifies the backup operations and increases customer satisfaction. Although Plesk PSA admins are able to perform backups from shell, hosting clients and resellers have to backup using the FTP client (or from shell, based on server policy). When large databases are involved, it’s almost impossible to perform backups. Many clients open tickets requesting the technical staff to perform such actions. On a long term, this leads to decreased productivity, profit cuts, and customer frustration.
Why not shell scripts?
Many admins found a simple solution, shell scripts to backup all websites automatically and deliver backup files to clients’ directories. It seems to be a good solution, but scheduled server backups:
1. Increase server loads
2. Increase space usage
3. Do not perform requested tasks
4. Do not solve the problem
Why 4PSA Client Backup?
With 4PSA
Client Backup clients can perform backups of directories and databases. The backup files can be downloaded from a directory invisible from the web, using the master FTP account.
Using 4PSA
Client Backup the server admin can impose limits to the backup processes, protecting the server resources. The following options can be set:
- Number of concurrent backups
- Minimum interval between two backups ordered for the same domain
- Backup authorization based on partition utilization
- Backup options and permission defined separately for clients and domain-level users
4PSA
Client Backup is perfectly integrated into Plesk Server Administrator 5.0. The software is based on a C engine doubled by a PHP user interface. 4PSA
Client Backup was tested on production servers by real clients.
You can download a trial version of 4PSA
Client Backup here.