VoipNow Automation
Minimize overhead and reduce costs with this business and operations automation solution for service providers.
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VoipNow Technical Presentation
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VoipNow Platform adopts a cloud approach to regular telephony and brings Unified Communications to the masses. Our products share vision, architecture, and development effort with a single goal - to provide the best solution on the market for its target customers.
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Short introduction to 4PSA products
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Why VoipNow?
The award-winning software platform brings together all communication flows to simplify the way people work and play. If you are a service provider, you can install the software on your infrastructure or use our Cloud OnDemand. If you are a business, we recommend the 4PSA cloud services.
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Recurring Cloud Billing
VoipNow Automation issues invoices for recurring services automatically and bills customers based on service plan parameters, including service usage. The process is transparent and automatic, allowing providers to deploy cloud services with maximum flexibility.
Multi-currency and Tax
You can have multiple currencies, tax values and tax regions. Taxes are automatically applied to orders based on the customer's billing country and state/province.
Exchange Rate Automation
Exchange rates are automatically updated daily for all the currencies available in the system. Administrators may also update the rates at any time, with just one click, from the web interface.
Lower Management Costs
VoipNow Automation reduces operating expenses by allowing service providers to focus on true business development tasks. This is very different from the traditional workflow without process automation, where each new customer increased the overhead and management costs.
Cloud Bricks Technology
With the API open Cloud Bricks technology, you can implement service provisioning, management, and billing interfaces for any IaaS, PaaS or SaaS technology.
Automatic Provisioning
Once an order is placed, it is either automatically provisioned on the infrastructure or set for manual approval. If set on auto, customers will receive a welcome e-mail and they can start using the service within seconds.
Configurable Provisioning Rules
The software can balance service provisioning requests between service controllers, such as different hardware machines, based on resource consumption. This leads to better utilization of resources, without additional provisioning layers.
Fully Integrated with VoipNow Platform
VoipNow Automation is an important component of VoipNow Platform. For service providers, this translates into a fully automated environment that minimizes costs for design, deployment, operation, provisioning, and training.
Control User Experience
Offer your customers a superior shopping experience with the AJAX-enriched online store. Customize the appearance and behavior of the store by simply selecting the elements you want to display.
Customers Portal
Have your customers manage everything without assistance. From the Customers Portal they can access order history, payment subscriptions and invoices, as well as add new services, upgrade or terminate them.
Simplified Localization
Set up the languages the online store will be available in from the VoipNow Automation back-end. Add new languages at any time by localizing the language file.
Build your Own Service Plans
Easily build fully-customized offers. Set up items for various product families, sell them via the online store, provision the services and charge customers based on the resources used.
Store Front-end
The Online Store and Customer Portal are shipped with VoipNow Automation. They can be fully customized and deployed anywhere in the cloud, as long as they can communicate with the Automation Backend.
OpenID Authentication
Enable OpenID authentication to allow your customers to link their accounts to the OpenID service provided by you, or to a public provider such as Google, Yahoo, WordPress, LiveJournal etc.
Get Started in Seconds
Purchases are made online with a credit card or through PayPal. Since all steps in the process are automated, customers won't have to wait for manual confirmation in order to get started.
Customer Payments Automation
Charge your customers automatically at the end of every invoicing cycle. When a payment cannot be processed, the customer is notified and based on policy the account is either suspended or terminated.
Major Payment Processors Supported
VoipNow Automation delivers out of the box support for major payment gateways like Authorize.net, CyberSource, PayPal, PSIGate, Quantum, and many more. Other payment gateways can be added through the API.
APIs for Integration
Extend and customize your solution by using the friendly development environment. You can add the payment gateway of choice using the API, further customize the online store, develop new provisioning facilities, etc.
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Who Uses VoipNow?
Since 2006 when VoipNow, the first Unified Communication platform in the world designed for the cloud, was released, more than 3,000 service providers worldwide have chosen it to offer hosted.
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