Manual Version 67421.18 at 2010/06/18 10:19:40
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Table of Contents
10 minutes
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| It will take about 10 minutes to an intermediate user to read this document and follow the steps highlighted here. |
Hardware requirements are strongly related to the expected load and concurrent calls. We recommend quality server hardware with redundant storage system.
Minimum suggested hardware configuration:
- Intel x86 compatible PC server 2Ghz clock speed
- 512 megabytes (MB) of RAM
- 36 GB RAID storage system
- 100 MB/s network card
Such a minimal hardware configuration can handle around 1500 registered extensions and over 50 calls simultaneously.
VoipNow Professional is shipped in ready to install templates, compatible with Virtuozzo, in standard and EZ format.
VoipNow Professional is also available in VMware image format, which can be run under VMware Server, VMware Workstation or VMware Player. It can also be converted to run on VMware ESX using VMware Converter. This image is based on CentOS 5.3 operating system.
Installation can be performed in three ways:
- Using the Command line installation script (see this article for more details)
- Using the ISO Image (see this article for more details)
- On a Virtuozzo server (see this article for more details)
- On a VMware Server, VMware Workstation or VMware Player. Also on VMware ESX, deployed with VMware Converter.
Warning
We highly recommend you to read the below advices before upgrading to VoipNow Professional 2!
-
If your users REGISTER and send INVITE requests to your server hostname (instead of the IP), you must add this hostname to the list of the Accepted SIP domains in Unified Communications -> System Preferences -> SIP.
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VoipNow Professional 2 by default does not accept incoming calls from channels (SIP trunks) if you do not configure the IPs that are allowed to send these calls to the server. These can be configured in Channels area. Click on the Channel name and setup the allowed networks in "Accept calls from IPs/network".
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In VoipNow Professional 2 it is possible to process dialed numbers in outgoing routing rules Before and After the call cost is interrogated according to the cost setup on channels. When you Route a number through a channel (or through best cost) the call cost is retrieved from database at that time. The input for the call interrogation procedure is the processed number (number can be modified using Process directives). If you want to further process the number after the cost is interrogated and settled, you can use the basic number processing available in Route type rules. In VoipNow Professional 1.x, the number processing was always performed before cost interrogation, even the processing on Route rules (previously called Transfer rules) was applied after call cost interrogation. If you want to preserve the same behavior, modify the number using Process rules.
Warning
IT IS NOT POSSIBLE to upgrade from VoipNow Professional 1.x to VoipNow Professional 2.0.6 using the web interface updater! Please use the command line installer for this upgrade.
What's new in VoipNow Professional 2.0.6 GA release 100618
| [+] Added password protected feature for phone terminals. #22700,#22699 |
| [+] Compatibility with Parallels Operations Automation (POA). #23129 |
| [+] Fixed truncated values from overusage minutes on post paid charging plans when very large values where used. #23150 |
| [=] Increased domain filed length in ser_domain table. #22987 |
| [-] Fixed potential deadlock in "show call flows" command. #23038 |
| [-] Fixed the way hold time was played if the wait time was between 1 and 2 minutes. #23092 |
| [-] Fixed call recording on scheduled conference calls. #23125 |
| [-] Rejecting a call if the phone does not register and his IP is not specified in VoipNow system. #22998 |
| [-] Fixed CallerID list being truncated in SOAP API #22790 |
| [-] Fixed several problems on impersonate. #22814,#22754 |
| [-] Fixed Dahdi installation, dahdi_dummy is no longer built and required. #22812 |
| [-] Fixed supported codecs at fresh install. #22819 |
| [-] Fixed blind transfer after pickup over a queue agent. #22842 |
| [-] Fixed several upgrade problems from 1.6.5 version. #22943 |
| [-] Fixed timeout on ringing remote parties that do not answer (faxes only). #22976 |
| [-] Clearing pre-routing info upon blind transfer. #22999 |
| [-] Fixed queue agent sessions being displayed several times. #23111 |
| [-] Fixed language being set incorrectly on conference calls. #23112 |
| [-] Fixed timeout on ringing remote parties that do not answer faxes. #22976 |
Legend:
| [+] new feature |
| [-] bug fixed or removed |
| [=] bug fixed or improved functionality |
For online help and support please visit the below areas:
- Knowledge Base: http://kb.4psa.com
- Help Desk Center: https://help.4psa.com
- Forums: http://forum.4psa.com
- Report Bugs: http://www.4psa.com/bugreport
Development office:
| Rack-Soft SRL |
| DCL Office Building, 20-22 Bilciuresti Street, sector 1 |
| Bucharest, 014012 |
| ROMANIA |
| Phone: 646-957-8997 (US), 0213130165 (Romania) |
| Fax: 270-638-0988 (US), 0213130165 (Romania) |
E-mail:
- For purchasing and sales information, e-mail sales@4psa.com
- For partnership opportunities, e-mail channel@4psa.com
- For translations and localization, e-mail docs@4psa.com